You can't fix friction you haven't named
Run your own Friction Week
For one normal week, everyone jots down each task that felt slow, repetitive, or pointless, and how long it took. Your gut guesses above get replaced by real numbers.
Start with the biggest leaks
Not every task should go to AI. Pick the three that cost the most and where a mistake would be easy to catch.
AI time isn't free time
Any task you hand to AI still needs someone to check it. Count that time honestly before you call anything a saving. That's Law 1: everything costs something.
The Friction Cost Calculator is part of the Keepers Toolkit by Terminal X. Keepers is a hands-on program that helps small teams hand the busywork to AI and keep their people in charge of checking it.